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Technology FAQ: Home

Frequently-asked questions about technology and digital services in the library.

About this Guide

In this guide we will cover solutions to common technology problems you may face while at the library or using our resources elsewhere. If you encounter a problem that we haven't covered here, let us know!

  • For services in the library, including problems with accessing databases or computer equipment in the library, contact the reference librarians at libraryreference@sjfc.edu.
  • For issues with computers, printers, scanners, wireless access, or other outside problems, contact the Office of Information Technology (OIT) Help Desk at oitservicedesk@sjfc.edu.
  • If you have ideas for topics we should feature in this guide, contact the Systems Department at librarysystems@sjfc.edu.